SHIPPING POLICY

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is confirmed, you will receive a notification when it has been shipped.

Shipping Time

Delivery timelines vary depending on your location:

• Local Deliveries: 2–5 business days
• International Deliveries: 5–10 business days

Please note that shipping times are estimates and may vary due to external factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected delivery option.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

Delays

While we aim to deliver all orders on time, delays may occur due to logistics issues, customs clearance, or unforeseen circumstances. We appreciate your patience and understanding.

 RETURNS & EXCHANGES POLICY

Return Eligibility

We accept returns under the following conditions:

• Items must be unworn, unused, and in original condition
• All original tags must be attached
• Return request must be made within 7 days of delivery

Non-Returnable Items

The following items cannot be returned:

• Worn or damaged items
• Items without original tags
• Final sale or discounted items (if applicable)

How to Request a Return

To initiate a return:

1. Email us at support@selembah.com
2. Include your order number and reason for return
3. Our team will guide you through the next steps

Exchanges

We offer exchanges based on product availability.

If you would like to exchange an item for a different size or style, please contact us and we will assist you promptly.

Refunds

Once your returned item is received and inspected:

• Approved refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item received was incorrect or defective
• Original shipping fees are non-refundable

 DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos.
We will resolve the issue as quickly as possible.

 CONTACT US

For any questions regarding shipping or returns, please contact us at:
support@selembah.com